GoDaddy plans India data centre to tap local customers

MUMBAI: US-headquartered internet domain registrar and web hosting company, GoDaddy may look to open data centres in India to be closer to its local customers. The company’s data centers are currently located in Singapore. “We don’t have a stated plan yet but we may look at opening an Indian data centre to be closer to customers in India. Some customers prefer local presence,” said Nikhil Arora, managing director, GoDaddy India.

The focus on a local data centre stems from the fact that roughly 50% of the company’s new customers are coming from Tier 2 and Tier 3 cities. “We are focusing on becoming the trusted partners of influencers and professionals like web designers. A web designer has an average of 20 to 30 customers,” Arora said. The company plans to make an aggressive push in these markets in the coming year too by tapping into influencers like web designers who are relied upon by small businesses and entrepreneurs. GoDaddy will manage their online branding and come out with India-specific web hosting packages The Indian business’ profit has doubled over the last three years and it houses 1,000 employees locally. The company currently has over 40% market share in the .IN domain according to the National Internet Exchange of India and over a million customers in the country.

In the past, cyber crime police in a few states in India have expressed concerns over delays in receiving information from large internet companies such as GoDaddy on individuals and companies involved in cyber crime. Speaking on the company’s stand on data protection, Arora said, “Data protection, security and privacy are important issues for us, and we’ve always taken a serious approach to protective measures, which will continue to be at the core of our decision making today and in the future.”